Refund Policy

30-day guarantee on unopened products. Unopened products with intact seals may be returned for a full refund within 30 days of the delivery date, no questions asked. Please have your order number available so we can verify the purchase.

Opened products. For quality-control and product-integrity reasons, products that have been opened or partially used cannot be returned or refunded.

Damaged, defective, or incorrect items. Report any damaged, defective, or incorrect item within 7 days of delivery, with photos, through our contact page or support email. We will replace the item or refund it.

How to start a return. Contact support with your order number and the reason for the return before shipping anything back. We will confirm the return authorization and provide the return address. Returns received without prior authorization cannot be processed.

Return shipping. Return shipping is paid by the customer, except for damaged, defective, or incorrectly shipped items, where we cover it.

Restocking fees. None. Approved returns are refunded in full.

Refund timing. Approved refunds are issued to the original payment method within 5-10 business days of receiving the return.