Shipping Policy

Processing time. Orders are processed by our US fulfillment center in Orlando, Florida within 1-2 business days. Orders placed on weekends or holidays begin processing the next business day.

Delivery time. Domestic transit typically takes 2-5 business days after dispatch. Delivery estimates are not guaranteed; carrier volume and weather can extend transit times.

Shipping cost. Standard domestic shipping is free on orders of $100 or more. Orders under $100 ship at a flat rate of $8.95. If expedited options become available, their cost will be shown at checkout.

Coverage. We ship within the United States only, including PO boxes and APO/FPO military addresses where the carrier supports them. We do not ship internationally.

Carriers and tracking. Orders ship with trackable domestic carriers (USPS, UPS, or comparable). Tracking is sent to the email address on the order as soon as the label is created.

Signature. Signature on delivery is not required by default. If you need it, contact support before your order ships.

Lost or damaged in transit. If your order has not arrived within 7 days of the expected delivery date, or arrives damaged, contact support with your order number (and photos, if damaged). We will file the carrier claim and reship or refund the affected items.

Incorrect address. If a package is returned to us as undeliverable due to an address error on the order, we can reship it (reshipment postage applies) or refund the order minus the original shipping cost incurred.

Order changes. We cannot guarantee address changes after an order has been dispatched.